Installation & Maintenance
Artisan can assist in the installation of the IT servers which host Artisan products, but also can support in ongoing maintenance of these servers and any Artisan Studio Enabler databases they run.
Artisan recommends an annual subscription to its technical support and maintenance services which will also give access to product upgrades.
Artisan provides a number of levels of technical support & maintenance contracts from Basic Maintenance & Support to Premium levels and customer SLAs/.
When servers fail and database backups are unavailable, Artisan Software Technical Support staff can assist your organization with Data Recovery of salvaged yet perhaps corrupt Enabler databases.
For more information email:.